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Privacy Policy

How we collect, use, and protect your information.

Introduction

Factor Medical, Inc. ("we," "us," or "our") operates the website selphylortho.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our forms.

Information We Collect

We collect personal information that you voluntarily provide when you fill out forms on our Site, including but not limited to:

  • Full name
  • Email address
  • Phone number (business phone)
  • Practice or business name
  • Street address, city, state, and postal code
  • Medical specialty
  • Messages or inquiries you submit

We may also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, and information about how you interact with the Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill your requests
  • Connect you with Selphyl providers or sales representatives
  • Send you information about our products and services
  • Improve our Site and user experience
  • Comply with legal obligations

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. We use analytics services to understand how visitors interact with our Site. You may control cookies through your browser settings. For more details, please see our cookie consent preferences when you first visit the Site.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our Site and conducting our business
  • Authorized Selphyl distributors or representatives to fulfill your requests
  • Law enforcement or regulatory agencies when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise any of these rights, please contact us.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Factor Medical, Inc.
2436 Emrick Boulevard
Bethlehem, PA 18020
Phone: 1.877.SELPHYL (1.877.735.7495)

Effective Date: March 30, 2026